Support
Something broken? Tell us.
If Caliente is not doing what it should, start a chat and a person on the team picks it up. You do not need an account, a ticket number, or the right words for it.
Start a chat
The chat opens in the corner of this page: type what went wrong and send it, and replies come back in the same window so you can stay on the bid.
If your network blocks the chat, the button above opens your mail client instead, and either way it reaches the same people.
What to tell us
Three things get it fixed faster.
Send what you have. None of this is required, and a one-line complaint is still worth sending.
Which tool
Bluebeam Revu or PlanSwift, and the version if you know it, since most problems live in the handoff between Caliente and the tool on your screen.
Which sheet, and what you asked
The sheet number and the request you typed, close enough to retype: "Take off the CMU walls on A-201" tells us far more than "it broke".
What happened instead
What you expected against what you actually got: a wrong quantity, markups in the wrong place, a confirm card that never came back, or nothing at all.